Customer Service

Please call 833-933-1681 in the U.S. or +1-812-647-9794 International to report a lost or stolen debit or ATM card.

1. Talk to your mortgage guide to schedule a recurring electronic payment.
2. If you have a deposit account with MountainOne Bank, you may set up a loan payment within digital banking.
3. If your deposit account is with another bank, you may set up a funds transfer or bill payment for your MountainOne Bank loan.
4. Stop by a branch location to make a payment.
5. Mail loan payment stub and payment to:
   MountainOne Bank
   93 Main Street
   North Adams, MA 01247